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Context Help

If you lose your way inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will appear. It comprises comprehensive info about all the actions that you can carry out on that particular page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge array of video tutorials illustrating how to use our Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you are looking for, take a look at our extensive FAQ section, which covers questions asked by actual persons and provides practical solutions. We regulary "revamp" our FAQ database with new entries in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of support engineers available 24-7-365 and ready to assist you with any issue. Each trouble ticket you submit will be answered in less than 60 minutes (the average ticket response time is about twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 185553

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com